Senior Systems Administrator Job at Pyramid Business Systems, Inc., Endicott, NY

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  • Pyramid Business Systems, Inc.
  • Endicott, NY

Job Description

Job Description

Job Description

PYRAMID Business Systems, a locally owned and fully insured IT consulting, support, and security firm located in Binghamton, NY, with a history spanning 35 years, is currently seeking an experienced network engineer. The ideal candidate will possess a robust network competency and hold industry-recognized certifications. PYRAMID offers a competitive salary and benefits package, commensurate with experience and certifications.

Job Summary:

The primary responsibility of this role is to assist in the design, implementation, maintenance, and support of technology environments for both SMB and enterprise clients. This encompasses a diverse range of technologies including Windows, Hyper-V, VMware, Storage solutions, Active Directory, O365, and development support for systems and applications infrastructure. The candidate should be proficient in managing all phases of server and desktop processing/operating systems, capable of handling complex problems across multiple technology platforms.

Duties/Responsibilities/ Essential functions:

  • Administering Windows servers and maintaining Microsoft Active Directory configurations.
  • Supporting and managing all O365 related products.
  • Designing and managing application interfaces and dependencies.
  • Providing architectural design and support for various application platforms.
  • Developing and maintaining comprehensive platform network documentation.
  • Offering tier 3 troubleshooting support as necessary.
  • Implementing and configuring new servers, workstations, printers, firewalls, switches, wireless access points, group policies, etc.
  • Diagnosing, troubleshooting, and resolving hardware, software, and network infrastructure issues.
  • Executing network security measures to safeguard client environments.
  • Researching and evaluating new technologies to meet client IT requirements.
  • Providing both remote and onsite support to clients.

Required Skills and Abilities:

Experience (5+ years):

  • Advanced triage and troubleshooting capabilities
  • Comprehensive understanding of network concepts
  • Expertise in network administration, including layer 3 switching, firewalls, and wireless networks
  • In-depth knowledge of network and application security
  • Proficiency in Active Directory
  • Extensive experience with Windows Servers
  • Competence in VPN and remote connectivity
  • Advanced knowledge of Microsoft technologies such as Azure, Microsoft 365, Microsoft Entra ID/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2025+, DHCP, and DNS
  • Availability to work nights and weekends as required for project completion or issue resolution
  • Strong project management skills
  • Experience with managing technology
  • Exceptional problem-solving and troubleshooting abilities
  • Professional and effective communication skills
  • Ability to work as part of a team
  • Possession of reliable transportation and valid driver's license
  • Background check required

Qualifications:

  • Prior experience in service desk or technical support roles is required
  • High level of diplomacy and strong interpersonal skills
  • Customer service-oriented mindset
  • Exceptional troubleshooting skills

Education and Experience:

  • High school diploma or equivalent; Bachelor’s degree; or a combination of education and experience that provides the knowledge, skills, and abilities perform required duties effectively
  • Experience in network administration
  • IT-related certifications are an advantage

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Compensation Package:

  • Bonus opportunities
  • Hourly pay
  • Overtime pay

Ability to Commute:

  • Endicott, NY (Preferred)

Ability to Relocate:

  • Endicott, NY: Relocate before starting work (Preferred)

 

Work Location: In person

Job Tags

Hourly pay, Full time, Remote work, Relocation, Night shift, Weekend work,

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