Job Description

The Sales Coordinator (Prebuck) performs support duties critical to the sales process for Prebuck and related products. Responsibilities include but are not limited to ensuring data integrity, setting up new customers, preparing regular reports and dashboards, supporting SalesForce.com (acting as a system administrator as required), assisting with freight and logistics, coordinating estimates, preparing job quotes, following-up on orders and providing support for production schedules.

This position works on-site. The address, is 2201 Oak Industrial Dr. NE Grand Rapids, MI, 49505

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform general administration and coordination activities for the sales and plant operations teams as well as product management, marketing and other departments in support of revenue generation projects and initiatives. This may include but not be limited to fielding and directing incoming phone calls to the appropriate subject matter expert, developing presentations, scheduling site visits or deliveries, following up on open issues, approving invoices or expenses, coordinating local events, approving invoices or expenses, resolving interdepartmental issues, etc.
• Coordinate day-to-day activities with production, estimators, sales, and customers.
• Collaborate with customer service on custom order entries and assist with customer sign-off/approvals as needed.
• Prepare sales and freight quotes.
• Schedule and coordinate product deliveries to project sites including the procurement of shipping and logistics services.
• Schedule field technical resources and communicate site schedules with customer as necessary.
• Perform new customer set-ups and maintain accurate customer data in related systems.
• Act as a designated power user for SalesForce.com.
• Leverage related SAP functions for procurement, sales, KPIs, customer details, etc.
• Provide regular reporting of critical information utilizing SAP, Salesforce.com, and other relevant internal/external systems platforms (i.e. sales reports, opportunity pipeline charts, etc.)
• Coordinate production based on project wins, ensuring orders are scheduled and shipped in accordance with customer expectations.
• Maintain inventory levels and procure raw materials to ensure adequate inventory.
• Update the Resource Center with new account requests; order approvals; product literature, apparel and promotional items; TremBox presentations, product catalogs, etc. as needed.

EDUCATION REQUIREMENT:

• Associates degree or equivalent from two-year college or technical school required, Bachelors degree preferred.

EXPERIENCE REQUIREMENT:

• Minimum two years’ experience in an administrative support role, project coordination, or similar capacity
• Experience working on site in a manufacturing environment preferred

OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:

• Excellent interpersonal and communication skills required (written and verbal).
• Strong organization skills with the ability to multitask and prioritize work to complete assignments in a timely, accurate manner.
• Ability to thrive in a fast-paced work environment with changing priorities and to work as a team.
• Advanced proficiency using SAP, SalesForce.com, Modus, and database management experience preferred.
• Advanced proficiency using MS Office (Outlook, Word, Excel, PowerPoint). SharePoint experience preferred.
• Excellent customer service skills including the ability to interact effectively with individuals at all levels of the organization.

PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, and lift up to 25 lbs. occasionally.

ADDITIONAL INFORMATION:

This position will work out of our Grand Rapids, MI manufacturing facility.

BENEFITS AND COMPENSATION:

The salary range for applicants in this position generally ranges between $52,960 and $66,200 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.

All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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