Job Description

Job Description

Job Description

Salary:

Aviation Program Manager

Miramar, South Florida

About Quvia

Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard-to-reach places. The Quvia platform uses AI and machine learning to seamlessly blend any combination of connectivity, regardless of provider, orbit or network, into one, vendor-neutral environment. It then delivers comprehensive, end-to-end analytics and dynamic network orchestration that optimizes for the best possible QoE and end-user experiences. Today, Quvia works with world-leading, Fortune 500 companies in aviation, cruise, shipping and more.

Your Role

We're looking for an exceptional Aviation Program Manager to spearhead our partnerships with some of the world's most prestigious airlines. This is not just another PM role; you will be the primary driver of highly visible, high-impact programs that are critical to our company's success and the future of our industry. If you are a strategic, organized, and tenacious professional who thrives in a fast-paced environment and excels at managing large enterprise customers, we want to hear from you.

As our Aviation Program Manager, you will have a significant impact on our growth and the industries we serve. You will:

• Lead Landmark Programs: Take full ownership of planning and implementing large, complex B2B software and technology programs for multiple airline clients simultaneously.
• Be the Face of Quvia: Serve as the primary communication link between Quvia and key client stakeholders, including senior management, ensuring expectations are managed and met.
• Champion the Customer: Act as the voice of the customer within Quvia. You will identify and manage service deficiencies and work cross-functionally with sales and senior management to propose innovative solutions and growth opportunities.
• Drive Technical & Financial Success: Guide internal teams to deliver complex technical solutions on time and on budget. You will be responsible for documenting program progress, managing financial performance, and ensuring adherence to contracts.
• Shape Our Processes: Help build the future of our program management function by developing resource planning tools, implementing dashboards and metrics, and improving processes to ensure smooth delivery for our clients.

What You'll Need

• Essential Industry Experience: You must have direct experience with In-Flight Connectivity (IFC) and wireless IFC-related program deployments. This is critical to succeeding in this role.
• Proven Program Management Expertise: A minimum of 8 years of professional experience, with at least 5 years managing complex enterprise IT, networking, or software deployment projects for large clients using both traditional and agile methodologies.
• Technical & Tool Proficiency: A Bachelor's degree in engineering, science, business, or a related discipline. You are highly proficient with PM tools including JIRA, MS Project, and SharePoint.

Who You Are

• A Master Communicator: You possess excellent written and verbal skills and can keep all stakeholders aligned and informed.
• A Strategic Problem-Solver: You think strategically, solve problems effectively, and have a knack for handling customer disputes with win-win solutions.
• An Organizational Powerhouse: You are highly organized, results-oriented, and skilled at managing your time and the workloads of others to meet commitments.
• A Natural Leader: You have initiative, sound judgment, and the ability to comfortably present to and work with senior management to drive decisions and resolve issues.

What We'll Offer

• Competitive Salary
• Performance Bonus
• Stock Options
• Private Healthcare Plan including optical and dental care
• Life Insurance
• Flexible PTO + 13 US holidays
• 401k plan
• Monthly Phone Allowance

Quvia will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Quvia will never ask job applicants or new hires to send money or deposit checks for the company. In case of doubt, please contact us directly at katy@quvia.com

Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.

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