Job Description
The Company
Since 1951, this rural hospital has served residents of Southeast Iowa. Today, building upon the organization’s rich history as a provider of choice, services have expanded to meet the dynamic needs of a growing population. The hospital has opened clinics, recruited specialists, and affiliated with other organizations to bring world class care to patients, empowering residents in the service area to live their best lives.
Beyond competitive compensation and benefits, this organization offers team members professional development opportunities, opportunity for horizontal and vertical growth, and the opportunity to work within a culture of performance and continuous improvement alongside industry leaders in an inspiring, innovative, and patient-centric environment, resulting in the provision of best-in-class care and recognition of the organization as a leading employer of choice in Iowa.
Nestled alongside the Des Moines River in Southeast Iowa, this community offers abundance to those who enjoy living a rural lifestyle or spending time in the outdoors, but also appreciate all modern amenities and access to larger metro areas within a short drive.
The Position
Reporting to the Chief Executive Officer, the Chief Clinical and Quality Officer is responsible for day-to-day clinical operations and strategic initiatives of this 25-bed Critical Access Hospital, owned clinics, and other health services, ensuring patient care outcomes are maximized in an efficient, collaborative, and innovative manner, guided by the organization’s One Culture behaviors and within boundaries set forth by federal, state, and accrediting body compliance standards. The Chief Clinical and Quality Officer will lead the organization’s quality, clinical compliance, and performance excellence functions, providing a clear vision and path for department leaders, caregivers, and all team members to improve daily for those served by the hospital and one another.
Essential functions and responsibilities include the following:
Knowing, promoting, and practicing the prescribed philosophy, purpose, policies, and standards of clinical services
Promoting the mission, vision, and values of the organization
Serving as an exemplary steward of the organization’s One Culture
Adhering to all company policies, including, but not limited to, OSHA, HIPAA, compliance, and Code of Conduct
Maintaining continuous quality assessment and improvement analysis and evaluation of patient care delivery and communicating with quality, education, performance excellence, and clinical department leaders on the status, issues, and opportunities within their respective functions
Ensuring close collaboration with all hospital departments to ensure continuity and collaboration of services
Serving as a subject matter expert and leadership resource regarding federal, state, and regulatory body regulations and compliance standards
Conducting readiness and mock surveys to ensure compliance and continuous survey preparedness
Gathering performance improvement and survey data to identify trends and opportunities
Maintaining communication with the CEO and others on the senior leadership, ensuring senior leaders are informed and up to date on the organization’s clinical competency, survey preparedness, and areas of deficiency and excellence
Recommending, supporting, and participating in education services, programs of education, and training, including orientation of new employees
Maintaining responsibility for the implementation, monitoring, and evaluation of performance improvement initiatives
Leading and participating in the development, implementation, and ongoing assessment of new clinical programs to meet the evolving needs of patients in the service area
Serving as an active participant in the strategic planning and budgeting process
Initiating and participating in problem solving and policy forming activities
Providing management, oversight, and support for clinical and quality departments, holding self and team members accountable to performance standards
Participating in administrator on call rotation with the CEO and other senior leaders
Performing other duties as assigned
The Successful Candidate
The Chief Clinical & Quality Officer is an experienced professional, demonstrating the knowledge, skills, and ability to function as a key executive leader with responsibility for clinical functions and the organization’s continuous quality improvement. These competencies include, but are not limited to, the following:
Master’s degree in nursing or related clinical discipline
Valid, unencumbered clinical licensure
7+ years of clinical practice experience in a hospital environment
10+ years of progressive leadership experience in a hospital environment with 5 years of executive leadership experience
2+ years of direct quality management in a hospital setting – experience developing a high-performing quality program based on just culture and continuous improvement; achieving excellent outcomes
CPHQ or related healthcare quality certification preferred
Strong business and financial acumen
Experienced in strategic planning and skilled in executing strategy
Current BLS and ACLS certifications
Track record of success in high accountability environments, developing high performing teams and being a change agent with a patient-centered mindset
Willingness to take part in an administrative on call rotation
Willingness to adjust hours as needed to work with staff on various shifts, including nights and weekends
Extensive knowledge of federal, state, and accrediting body compliance standards for acute care hospitals
In-depth knowledge of the principles of continuous quality improvement
Ability to read, analyze, and interpret quality, clinical, financial, and other data
Ability to synthesize complex data and provide feedback and practical applications to leaders and caregivers in a clear and easy-to-understand fashion
Ability to relate and gain the confidence of others, building trust and collaborative relationships with staff, peers, providers/caregivers, vendors, community leaders, and other stakeholders
Strong leadership skills
Excellent critical thinking skills
Excellent organizational skills
Strong presentation skills
Strong customer service skills
Exceptional written and verbal communication skills and ability to communicate effectively with stakeholders at all levels of the organization
Proficiency with MS Office and common web applications
Ability to hire, develop, and manage team members capable of achieving excellence in patient care
Ability to work collaboratively with diverse groups of leaders, caregivers, and other stakeholders, respecting all differences and assisting in the elevation of morale and team effectiveness
Ability to manage conflict an find creative alternatives for difficult situations
Passion for optimal patient outcomes and superior patient satisfaction
Desire to live and work in a rural community
Compensation
The successful candidate will receive a highly competitive compensation package, including, but not limited to, the following:
Competitive salary
Incentive compensation
Medical, dental, and vision insurance
Paid Time Off
Iowa Public Employers’ Retirement System (IPERS)
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Job Tags
Outdoor, Shift work, Night shift,